Returns & Exchanges
At Elegant Auto Retail, we want you to be completely satisfied with your fashion purchase. If your item isn't a perfect fit, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and select the items you wish to return from your order history to receive a return authorization number.
- 2.Package Securely
Place the unworn items with original tags attached back into their original packaging to ensure they are protected during transit.
- 3.Apply Shipping Label
Print the prepaid shipping label provided in your email and affix it clearly to the outside of your return package.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5 business days.
